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  1. Email Address Change Form
    Register.com requires authorization from the Account Contact listed in your account in order to make changes to your domain name. Thus, any written requests must come from the Account contact email...
    Date Updated: 06/08/2011
  2. Transfer of Registrant - Employee to Company
    To transfer a domain name registration from an individual employee into the company's name, please have the CEO (or another officer of the Company with signatory authority) submit a letter requesting...
    Date Updated: 06/08/2011
  3. What domain names can be transferred?
    To see which domain names can be transferred, visit our TLD Overview. To see the TLD Overview, go to the bottom of the page and click "Help". In the "Domain" section click "Extension Details (TLDs)".
    Date Updated: 06/08/2011
  4. Is there anything I can do to protect my domain names from hijacking?
    Yes. We offer Registrar-Lock, which prevents your domain names from being transferred without your permission. To set Registrar-Lock for all domains you register, log in and click "My Account". On...
    Date Updated: 06/08/2011
  5. What is a domain name?
    A domain name is a unique address or identifier on the World Wide Web. One easily recognizable example is google.com: Type that domain name in your browser address bar, and the worldwide system of...
    Date Updated: 06/08/2011
  6. How do I register a domain name that requires preconfiguration?
    Log in. In the "Register a Domain" text box, type the domain name you want to register. Click "GO". Select the check box for the domain name you want and click "Add to Cart". Select any extra...
    Date Updated: 06/08/2011
  7. Why would I transfer a domain name?
    The most common reasons for transferring a domain name are to take advantage of a different registrars products or prices, to consolidate all your domain names with a single registrar, or to pursue a...
    Date Updated: 06/08/2011
  8. I want to register all of my domains for 5 years at a time. How do I do this?
    After you log in, hover on "My Account" and click "Account Settings". On the "General Settings" tab find the "Domains Purchase Options" section. Choose your preference in the "Default Period"...
    Date Updated: 06/08/2011
  9. What if I change my mind, or spell a name wrong. Can I get my money back?
    No, all sales are final. Once a domain is registered, the registry will not refund purchases.
    Date Updated: 06/08/2011
  10. What control do I have over sub-accounts?
    You can perform almost any action in a retail sub-account. In reseller sub-accounts, there are actions you can perform only if you log in to the subaccount directly. You can’t perform actions such as...
    Date Updated: 06/16/2011
  11. My purchase failed because my credit card verification failed. I’ve checked all my information and it’s correct. What’s wrong?
    If your address includes both a street number and an apartment or suite number, leave the apartment or suite number out of your credit card billing information (but do include it in all other contact...
    Date Updated: 06/13/2011
  12. What are the trends on mobile use of the Internet?
    Worldwide, about 10 billion customers use mobile devices to access the web. As a percentage of overall use of the Internet, access via mobile devices is ramping up rapidly: by 2015, it’s projected...
    Date Updated: 06/14/2011
  13. How do I customize the text on my storefront pages?
    To customize content in your storefront, log in and click "My Account". On the "Reseller Quick Links" tab, click "Manage My Portal Express". In the "Theme" tab, click "Content Editor", and then click...
    Date Updated: 06/16/2011
  14. What is the ideal setup for host records?
    If your priority is letting visitors open your site quickly use as many A records as possible, plus an MX entry for the @ record, for email. However, you can mix and match record types as needed...
    Date Updated: 06/08/2011
  15. How do I set up Email Forwarding?
    Log in and click "My Account". Under "Domains", click "Manage". Click the domain for which you want to set up Email Forwarding. In the "Email Forwarding" row, click "edit". In the "Username" column...
    Date Updated: 06/16/2011
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