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Results 51 - 60 of 317
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  1. How do I create a sub-account?
    Log in and click "My Account". In the "Reseller Quick Links" tab click "Manage My Customers". Click "Create An Account". Fill in the form and click "Create Account".
    Date Updated: 06/16/2011
  2. What is an Auto Verification transfer?
    Auto Transfer is our paperless transfer system. For each domain on the request, we email the current domain Registrant and Administrative contacts for authorization. If you plan to transfer domains...
    Date Updated: 06/08/2011
  3. What is the Verification by Fax transfer method?
    This transfer type requires that you fax us a signed authorization form and reliable evidence regarding your identity. This option is likely to save you time if you expect to transfer large numbers...
    Date Updated: 06/08/2011
  4. How do sub-accounts pay for domain names and services?
    Reseller sub-accounts pay for purchases from an account balance. Retail sub-accounts pay for each transaction from the credit card they have on file in the account.
    Date Updated: 06/16/2011
  5. Can I move a domain name back and forth between sub-accounts and my main account?
    Yes. We use the word "push" to describe the process of moving a domain name from one account to another. You can push a domain from any account you log into directly, into any other account for which...
    Date Updated: 06/16/2011
  6. My credit card was pre-authorized twice, will I be double charged?
    You will be charged only once.
    Date Updated: 06/08/2011
  7. How do I convert a retail sub-account to reseller status?
    To convert a retail sub-account to reseller status, log in and click "My Account". In the "Reseller Quick Links" tab, click "Manage My Customers". Click the name of the retail account you want to...
    Date Updated: 06/16/2011
  8. How can I see what sub-accounts I have and what prices they are paying?
    To see the prices you charge a single sub-account, log in and click "My Account". In the "Reseller Quick Links" tab, click "Manage My Customers". Click the name of the sub-account for which you want...
    Date Updated: 06/16/2011
  9. How do I renew a domain name?
    Log in and click "My Account". Click "Registered Domains". Click the domain name you want to renew. Click "renew". Use the dropdown menu to select the number of years you want to renew, and click...
    Date Updated: 06/08/2011
  10. How can I update pricing for multiple sub-accounts at once?
    We have provided you with a Default Pricing Editor and Bulk Pricing Update Tool for updating the pricing of multiple sub-accounts at once. One thing to keep in mind is that unless you have...
    Date Updated: 06/16/2011
  11. What is a Premium Domain?
    Premium Domains are highly desirable, privately owned domain names offered at a price higher than we normally charge for domain names. These domain names have an established Web presence and a solid...
    Date Updated: 06/08/2011
  12. What forms of payment do you accept for Premium Domains?
    For Premium Domains up to $5000, we accept payment by credit card. For Premium Domains $5000 and over, you must submit a wire transfer. If you choose to pay by wire transfer, instructions display...
    Date Updated: 06/08/2011
  13. What are domain name servers?
    Domain name servers, or name servers, are the worldwide network of computers that connect domain names to web sites, email, and other services.
    Date Updated: 06/08/2011
  14. When would I want to change name servers?
    If you register all your domain names with us and use our services, you never have to set name servers. Generally, you’ll change name servers if you want to register domain names with us and use...
    Date Updated: 06/08/2011
  15. What are the recommended configuration steps for Portal Express?
    Although you can get away with simply associating a domain name and clicking "Publish", we recommend that you spend a few minutes configuring your storefront so that it projects a more distinct...
    Date Updated: 06/16/2011
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